Service provider
Maths tutoring services arranged through the website antontutor.com are provided by, and you’re contracting with:

FOP* Habuniia Anton Pavlovich

organized under the laws of Ukraine and operating under the laws of Ukraine

Hryhorenka Ave, 36, Kyiv, 02140.
Ukraine

*Private Entrepreneur.

Age requirement
There’s no age limitations on using the Website or contacting the Tutor.

General Terms
“Tutor” refers to FOP Habuniia Anton Pavlovich.
“Website” refers to antontutor.com
“Visitor” refers to any individual viewing the website antontutor.com
“Customer” refers to any individual interested in obtaining the tutoring services, filling out his/her contact information on the Website or contacting Tutor directly.
“Student” refers to the individual, to whom tutoring services are directly provided.
“Parent/Guardian” refers to the individual who’s conducting payments for the tutoring services provided to the Student.
“Session” refers to the tutoring session, provided to a Student via the means of on-line communication

Privacy Policy and Information processing
Policy of storing and processing the information sent to the Tutor is laid out on the Privacy Policy page.

1. Conditions of arranging sessions
The reaching out of a Customer to Tutor occurs via filling out his/her contact information using the Website or contacting the Tutor directly using the given contact options. In the personal mailing, using on-line messenger, Customers tells the Tutor the details about whether he/she is a Student or a Parent/Guardian, information about the Student such as the school year the Student is currently in, his/her current educational performance, educational requests, such as the specific tests, exams, or topics needed to cover during Sessions.

After the information is received by Tutor, he offers a set of hours on different weekdays available. If a Customer is satisfied with one of them, a free-of-charge first single Session is arranged. After the free Session is conducted, Customer ultimately decides whether he/she is satisfied with the service and wants to continue onwards with the paid tutoring. The length of the free Session can vary from 30 to 60 minutes.

After the free Session is provided and the Customer informs the Tutor about the desire for future tutoring, the Tutor books hours in his schedule for the Customer. Customer has the right to demand an on-line Personal Tutoring Contract between the Tutor and the Customer.

2. Conditions of conducting sessions
The Tutor conducts the Sessions with the thorough preparation, responsibly and professionally, with the highest degree of respect towards the Student. Supporting material, as well as Links to join Sessions are sent to a Student in the timespan of 0-12 hours before a session itself using his/her preferred method of communication. If a Parent/Guardian chooses not to share the contact information of a student, aforementioned information would be sent to Parent/Guardian him/herself to give out to the Student privately. The length of every Session and the time of it’s conduction is agreed on in the Personal Tutoring Contract. The sessions are recurring, which means they happen at the same time every week unless the agreement between the Customer and the Tutor is changed.

To achieve the greatest academic output, the Student must be motivated to study and prepared for the sessions.

If a Student needs further support after Sessions, Tutor has the right to give out extra materials, extend the Session free of charge, send out homework, and guide the student through text messaging during non-business hours. However, Tutor is not obligated to those actions unless agreed otherwise in the Personal Tutoring Contract.

Provision of tutoring services is agreed on an on-going basis. Client and Tutor can both cancel the agreement of providing tutoring services with a 1-day notice.

Wartime and Force Majeure policies

In case of any kind of nature and war-time related force majeure, such as the Ukraine-wide power outages, projectile and debris hits at the Tutors’s office, injury or death of the Tutor or the Tutor being drafted for the military service, all contracts are broken until the force-majeure, that blocks the the Tutor from providing his services, is resolved.

3. Third-party software used
Sessions are conducted via “Zoom” software. Zoom Terms of Service | Zoom

Students can access the interactive whiteboard Miro. Terms of Service (miro.com)

Communication with Customers is carried out through the following text messaging platforms:

WhatsApp Terms of Service (whatsapp.com)
Viber Terms of Service | Viber
Telegram Terms of Service (telegram.org)

Payments are processed using Portmone. About Portmone

4. Conditions of payments, Session skips and refunds

Algorithm, periods and schedule of payments are agreed on in a Personal Tutoring Contract. 

Lateness and Skips policy

If a Student can’t attend a Session, he/she must warn Tutor any time prior the Session’s start-time. In this case, Tutor is obligated to offer any other time and date during the calendar month period to conduct out-of-schedule replacement session. If the Student or Parent/Guardian accepts the offer, the session is conducted and the amount of sessions carried out during the timefrime is upheld. If the Student or Parent/Guardian declines the first offer, the Tutor has the right to make any amount of second and the following offers, but is not obliged to, due to the fact that the Tutor may have no free time left in the schedule. If the first offer isn’t taken and the Tutor doesn’t have the ability to make the following offers, missed session is skipped with no refund.

If the Student joins a session late, Tutor has the right but is not obligated to extend the session’s endtime. When there’s no possibility of extending a session, missed minutes are non-refundable.

If the Tutor joins the session 5-20 minutes late after the agreed starting time, the 50% of the cost of the Session is refunded. Cost of the session is worked by total price/amount of sessions.

If, due to unexpected circumstances, Tutor has to cancel the session altogether, or has no ability to join less then 20 minutes late, either 100% of the Session’s cost is refunded, or any other time to conduct a replacement session is offered. The choice between two options is made by the Student or the Parent/Guardian.

Holidays policy

If the Student or the Parent/Guardian wishes to cancel multiple sessions with no replacement due to holidays or personal reasons, the Tutor has the right to satisfy the request and to make a refund of the missed sessions.

5. Miscellaneous

Tutor is obliged to act without conducting any violations of national laws both of Ukraine and the country of Customer’s residence.

Tutor doesn’t make any warranties regarding a Student’s performance in any particular subject area.

The Tutor reserves the right to change Terms of Service at any given time without the prior notice to Customers. Customers are encouraged to periodically check the Terms of Service. The Terms of Service are effective from August 5, 2023 with the last change made on September 28, 2023.

For further inquiries:

IPN

+380 96 979 47 83

E-mail:
learn@antontutor.com